All orders are subject to product availability. If the requested item is temporarily out of stock on the date of your order, you will be advised and it will not be added to your bill. It is your responsibility to order it again once it is back in stock.
Prices are in Canadian dollars.
The items showcased on our website are exclusively available for delivery to Canadian addresses. Shipments cannot be shipped to P.O. Boxes or destinations beyond Canada. Deliveries to remote areas are subject to evaluation. SRP Canada retains the authority to cancel orders in cases where delivery is not feasible. Customers will receive email notifications regarding any modifications to their orders.
We are taking all the necessary steps to process your orders within 48 to 72 hours following the date of receipt. Please note that orders are processed only on business days. Delivery may be delayed during the winter and summer holidays. Someone must be available between 8 AM and 5 PM in order to receive shipments. The delivery date may vary due to the carrier’s delivery practices, the location of delivery and the products ordered. It is possible to receive the order in separate packages. For any questions involving delays, we recommend tracking your shipments via the tracking number provided by email before contacting us.
Shipping for local orders totaling less than $500 is shipped at a fixed rate of $50 per order. Some exemptions may apply. The prerequisite for qualifying for free shipping is a minimum order value of $500 (prior to tax, shipping charges, and any additional discounts). Shipments to remote areas may incur additional shipping costs.
Any product missing or damaged during transport must be reported within 72 hours of delivery. Please contact SRP Canada to report the issues.

SRP Canada is a leader in marketing and distributing top-selling impulse products that drive higher sales at checkout. We offer a wide range of fast-moving items including charging cables, chargers, sunglasses, toys, freeze-dried candy, seasonal apparel, and more. Supporting over 10,000 retail stores across Canada, our dedicated sales and support teams deliver coast-to-coast service. We specialize in tailored, cost-effective programs that are easy to implement and proven to boost front-end sales performance.
60 Leek Crescent, Unit 2
Richmond Hill, ON, L4B 1H1
© 2026 All Rights Reserved.
Dear Valued Customer,
For more than 10 years, SRP Canada has maintained the same shipping policy to help customers keep their ordering costs predictable and accessible. However, rising transportation and distribution costs have made an update necessary so we can continue providing reliable, efficient service.
Effective August 1, 2026, orders of $500 or more before taxes will qualify for free shipping. Orders under $500 before taxes will be subject to a $50 flat-rate shipping fee.
We encourage you to consolidate your orders and explore our full range of proven impulse categories—including electronic accessories, eyewear, toys, car care, apparel, and general merchandise—to take advantage of free shipping.
We understand this is a change, and we appreciate your understanding and continued partnership. If you have any questions, please contact your SRP Canada Sales Representative or Customer Service Representative.
Thank you for choosing SRP Canada.
Cher client,
Depuis plus de 10 ans, SRP Canada a maintenu la même politique d’expédition afin d’aider ses clients à conserver des coûts de commande prévisibles et accessibles. Toutefois, la hausse des coûts de transport et de distribution rend cette mise à jour nécessaire afin que nous puissions continuer à vous offrir un service fiable et efficace.
À compter du 1er août 2026, les commandes de 500 $ ou plus avant taxes seront admissibles à la livraison gratuite. Des frais fixes d’expédition de 50 $ s’appliqueront aux commandes de moins de 500 $ avant taxes.
Nous vous encourageons à regrouper vos commandes et à découvrir notre vaste sélection de catégories d’achat d’impulsion éprouvées, notamment les accessoires électroniques, les lunettes, les jouets, les produits d’entretien automobile, les vêtements et la marchandise générale, afin de profiter de la livraison gratuite.
Nous comprenons qu’il s’agit d’un changement et vous remercions de votre compréhension et de votre collaboration continue. Pour toute question, veuillez communiquer avec votre représentant des ventes SRP Canada ou notre service à la clientèle.
Merci de choisir SRP Canada.
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